Privacy Policy
Data Privacy Policy
As per the Malaysian Act 709, PERSONAL DATA PROTECTION ACT 2010, AirconServices.my is committed to protecting your privacy and strives to safeguard your personal information in compliance with the laws of Malaysia. This data protection and privacy policy outlines how we collect, use, and protect the information you provide us through this website to serve you better.
INFORMATION WE COLLECT
During your interactions with the website, such as when you fill out forms or contact us, AirconServices.my may collect personally identifiable information, including:
- First and last name
- Address
- Email address
- Phone number
- Other relevant details to assist our agents in processing your request
Usage of Information:
- Your information will be directed to the respective department based on the details provided.
- It may be used to contact you for service updates, promotions, newsletters, invoices, and quotations.
- Emails received from you will be retained along with our responses to address inquiries and evaluate service effectiveness.
- AirconServices.my only retains personal information as long as necessary for the purpose of its collection.
COOKIES
Our website generates cookies, which are temporary files collected by our servers to identify you or your device during your visit. These cookies:
- Are not stored permanently on your computer’s hard drive.
- Are deleted once your browser is closed.
- Help us analyze user behavior to improve the website experience.
LOG INFORMATION
When you access the AirconServices.my website, our servers automatically log information such as:
- Web requests
- IP address
- Browser type and language
- Date and time of your visit
- Cookies that uniquely identify your browser
HOW WE USE YOUR DATA
This website does not automatically gather personal information unless voluntarily provided by you, such as via electronic forms or emails.
YOUR CONSENT
By submitting your personal information to us, you consent to its collection, use, and disclosure under this policy and the relevant Malaysian data protection laws. If you do not agree to these terms, please refrain from using our website’s forms or submitting your information.
DATA RETENTION
We retain your personal information only as long as necessary to meet regulatory requirements, protect our legal interests, or provide our services. Once it is no longer needed, your data will be securely destroyed per internal procedures.
CHANGES TO THIS POLICY
AirconServices.my reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the revised policy will be effective upon posting. This policy does not constitute a contractual agreement with any party.
CONTACT US
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us:
- Email: contact@airconservices.my
- Phone: +60 16-581 0394
We will respond to your inquiries within 24 hours.